🔒 Privacy Policy

At KGlowy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop from our store.

📋 Information We Collect

We may collect the following information when you use our website or place an order:

  • 👤 Name

  • 📧 Email address

  • 📱 Phone number

  • 📍 Shipping and billing address

  • 💳 Payment information (processed securely by trusted payment providers)

  • 🛒 Order history and purchase details

  • 🌐 Device, browser, and website usage information

🎯 How We Use Your Information

Your information is used to:

  • 📦 Process and deliver your orders.

  • 💳 Process payments securely.

  • 📞 Respond to your inquiries and provide customer support.

  • 📧 Send order updates and important notifications.

  • 🎁 Improve our products, services, and shopping experience.

  • 🛡️ Prevent fraud and maintain website security.

  • 📢 Send promotional offers only if you choose to receive them.

🔐 How We Protect Your Information

We use appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. Payment information is handled through secure third-party payment providers and is not stored on our servers.

🤝 Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

  • 🚚 Shipping and delivery providers.

  • 💳 Payment service providers.

  • 🛠️ Website hosting and technical service providers.

  • ⚖️ Government authorities when required by applicable law.

🍪 Cookies

Our website uses cookies and similar technologies to:

  • ⚡ Improve website performance.

  • 🛍️ Remember your shopping preferences.

  • 📊 Analyze website traffic and user experience.

  • 🎯 Provide a more personalized shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

👤 Your Rights

You have the right to:

  • 👁️ Request access to your personal information.

  • ✏️ Request correction of inaccurate information.

  • 🗑️ Request deletion of your personal information where permitted by law.

  • 📧 Opt out of receiving promotional emails at any time.

🔄 Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

📞 Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

💬 WhatsApp: 01040765167

📧 Email: aceliacosmetics@gmail.com